Frequently Asked Questions
Everything you need to know about shopping with House of Mija
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Do you ship internationally?
Yes, House of Mija ships to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package?
After your order ships, you will receive an email with a tracking link. You can also log into your House of Mija account to view your order status and history.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please contact our customer support team within 48 hours of delivery with your order number and photos of the damage to arrange a replacement.